Stuff You Should Know

/Stuff You Should Know
Stuff You Should Know 2017-11-14T00:13:38+00:00

Shipping Terms

Free Shipping site wide. We ship using the 2-3 day USPS Priority mail service.

Assembly Time

Please allow up to one week for assembly. We always try to get the orders out as soon as possible. If you need an order faster, let us know. We will try our best to get your order out quicker if needed.

Free Repairs

We use high quality products to create Collar Customs collars and leashes, but if needed please send your product back to us for a free repair. As long as the product wasn’t chewed or destroyed by your best dog friend, we are happy to provide any repairs needed.

Click here to download a form to fill out to send back with the product.

Custom Designs

If you have any other creative ideas that you do not see here, let us know. We can embroider anything, and we can track down any other decorations or leather colors that you might want. We would love to help you design the perfect collar or leash for your dog!

Return Policy

Please measure your dog’s neck more than once to make sure the collar will fit. Contact us if you have any questions before you order. Since our products are made to order, we can only exchange if your collar is damaged. If there is something wrong with your collar, contact us and we will be happy to help.